Who we are

This website is owned by Quillwood LLC, a corporation founded and based in Vermont, USA. Quillwood LLC does business as Quillwood Academy. The website address is: https://quillwood.org. The website is managed by Eric Garza. You can read more about Eric and about Quillwood Academy here: About. Because Eric Garza is the sole owner of Quillwood, LLC, he is ultimately the sole owner of this website and any information collected by this website. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to develop the course for which you have signed up. Unless you ask us not to, we may contact you via email in the future to tell you about new ideas, offerings, programs, site launches, or changes to this privacy policy. To contact us, please email info@quillwood.org.

What personal data we collect and why we collect it

We collect personal data from people who become members of this site, including name, email, geographical information, personal account preferences, transactional data, and technical data (which courses persons registers for, etc.) This data is collected when a person completes the following actions: registers for a course; registers for an event; makes a payment; subscribes to a newsletter; or leaves a comment.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Gravatar Privacy Policy. After approval of your comment, your profile picture is visible to other members in the context of your comment.

Media

If you upload images (profile pics, etc) to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We keep contact form submissions indefinitely for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. When you log in, we will also set up several cookies to save your login information and your screen display choices. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. When you make a payment, a temporary cookie is created that keeps track of when a payment is attempted and if a payment is completed. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from Google Analytics Privacy Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. We also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except you cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You may request to review your data at any time by emailing info@quillwood.org. By emailing us you consent to us responding to your email. You may opt out of any future contacts from us at any time. You can do the following at any time by emailing us at info@quillwood.org and requesting that we:
  • Change/correct any data we have about you
  • Delete any data we have about you
  • Express any concern you have about our use of your data

Where we send your data

This website is hosted by ThinkUp! Design. All of your personal information and all files for this website are securely stored on their server. When a person subscribes to our newsletter, the person’s name and email address is sent to our email newsletter account with SendInBlue. To learn more about how SendInBlue handles privacy concerns, click here: SendInBlue Privacy Policy. When a person completes a payment on this website, that person’s payment information is sent to either PayPal or Stripe (credit cards) for payment processing. You can view PayPal’s privacy policy here: PayPal Privacy Policy; for Stripe’s privacy policy, click here: Stripe Privacy Policy.

Your contact information

If you have concerns about your personal data privacy or our compliance with any regulations, you can contact Eric Garza at info@quillwood.org.

How we protect your data

The internet is not a secure medium. However we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. When you submit sensitive information via the website, your information is protected both online and offline. All content on this website, and all transmissions of data to and from the website, are encrypted with secure server software (SSL). You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Administrative access to our data list is limited only to the website administrator and is accessed only when he needs to perform a specific job (for example, troubleshooting tech problems you have inquired about). We regularly review the latest data protection guidelines and regulations. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

We may update this privacy policy from time to time. If we update our privacy policy we will post the changes on this page. If the update in our privacy policy affects the use of your personal information we will do our best to contact you by email to seek your consent. Continued use of the service will signify that you agree to any such updates. We believe this website is compliant with all applicable laws, including GDPR. If you feel that we are not compliant, or that we are not abiding by this privacy policy, you should contact us immediately.